Until one day before arrival 18.00 (local time at hotel) the reservation can be canceled free of charge. If you cancel later, 100% of the cost of the first night will be charged. No show as 100% of the cost of the first night will be charged. This also applies to short-term bookings within 2 days prior to arrival.
Any discounts or special offers through online booking engines can not be canceled.
Groups of 10 or more people in the hotel:
Until 6 weeks before arrival can be canceled free of charge.
Up to 4 weeks before arrival 50% of the total price.
From the 27th day before arrival 100% of the agreed total price.
Bed Linen
For bed linen in all dorm, we charge EUR 2.50 once per guest. In private rooms the bed linen are included.
City-Tax
We are obliged to pay a city tax of 5% of the total amount. We have to ask you at arrival to pay the additional amount. Business travelers are exempt from city tax but need to provide evidence. We regret any inconvenience this may cause you and hope for your understanding!
